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Home >Samsung Galaxy S7 Active's Waterproofing Issue

Samsung Galaxy S7 Active’s Waterproofing Issue Fixed

Earlier, Samsung Galaxy S7 Active smart phones in the US market with its three anti-capacity as the main selling point, but the US “Consumer Report” and CNET website, they said Galaxy S7 Active does not like Samsung claims that the general provision of waterproof After the test.

samsung-galaxy-s7-actives-waterproofing

Consumer Reports technicians placed a Galaxy S7 Active in a water tank pressurized to 2.12 pounds-per-square-inch, the equivalent of just under five feet of water, and set a timer for 30 minutes. When we removed the phone, the screen was obscured by green lines, and tiny bubbles were visible in the lenses of the front- and rear-facing cameras. The touchscreen wasn’t responsive.

Following our standard procedure when a sample fails an immersion test, we submitted a second Galaxy S7 Active to the same test. That phone failed as well.

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Later, Samsung finally responded, admit that they have found the omissions in the manufacturing process, making the Galaxy S7 Active waterproof ability can not meet the standard. And this problem has also been resolved by Samsung, Galaxy S7 Active will be worthy of the name to provide waterproof capacity from now on.

Of course, despite the current problem has been identified and resolved, but Samsung has not announced how many Galaxy S7 Active is not waterproof. In response to the Consumer Reports question, Samsung responded that Galaxy S7 Active, which is not waterproof, is “a very small fraction of the total number of handsets it sells.” In order to compensate those who have purchased the phone and water damage to the user, Samsung will be in the warranty period or one year from the date of purchase, to provide them with a free replacement service. Unfortunately, Samsung’s after-sales policy does not include those who have not been damaged because of the water Galaxy S7 Active users.

Last but not least, mobile phones are at risk of damage, such as water damage, your phone fell to the ground, the Samsung phone screen get black or stuck in recovery mode after updating or rooting, no matter what is the reason, they will lead to your data loss from your Samsung device, the most effective way to protect your data is to regularly back up your Samsung Galaxy on computer.

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