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Summary: Blank screen is one of the frequently encountered problems in Samsung Galaxy mobile phones. If your Samsung phone is in a black screen, this article will show you the best and easiest way to restore WhatsApp messages from black screen Samsung phone.
Help: I dropped my Samsung Galaxy S7 to a floor unintentionally. I tried to turn on it several times but nothing happened. Now the screen is black and doesn’t work at all. My phone is broken how can I check WhatsApp messages from it?
WhatsApp is used for messaging as well as for sending photos, videos, music, and other files. Once found black screen occurs to your Samsung Galaxy S8/S8 Plus, Galaxy S7/edge, S6/S5, Note 8/5/4 and others, besides fixing it, the most important thing need to do first is to extract/recover the phone data, such as WhatsApp chat history. Note that once the data is lost, the best way is to stop using your Samsung phone right away. Why? The new data will over write the deleted WhatsApp message and they cannot be recovered anymore if you keep using the phone.
Except for black screen, there are many other reasons like accidental deletion, formatting, virus attack, water damaged, broken screen, etc can cause data loss issues on Samsung phones. When you happened to face such a situation, you can try Broken Samsung Data Recovery software to retrieve your valuable data, including contacts, messages, pictures, videos, call logs, WhatsApp messages, reminders and more. With its help, you are able to scan your black screen Samsung phone and preview the WhatsApp messages you want then directly recover lost WhatsApp chat history from black screen Samsung.
The software fully supports Samsung devices such as the Galaxy Note series, the Samsung Galaxy S series and the Samsung Galaxy Tablet. You can get the free trial version of this software to have a try.
Download and install the program on your computer with above link. Then the program will automatically launch when it is finished. Connect your black screen Samsung phone to your computer via a USB cable. Then choose the second option on the main interface “Broken Android Phone Data Extraction” and click “Start” to bigin.
As you can see, the program can be able to retrieve different types of files on black screen Samsung. In this case, select “WhatsApp messages & attachments” then tap on “Next” to go onto the next screen.
In this step, what you need to do is choose the fault type that matches the state of your Samsung phone. Here locate in Black screen and go on.
Then you will select the device model of your black screen Samsung phone, please make sure choose the right “Device Name” and “Device Model“.Then click “Next”.
This step will lead your black screen Samsung phone to enter Download mode. Follow the on-screen instruction to enter: power off the phone – press and hold the Volume Down + Home + Power button together – press the Volume Up button, and then click on the Start button.
Now, the software will quickly scan your Samsung phone to find all the existing and lost data.
After scanning, it will list all the data on the interface with a data menu on the left side. Preview and tick the items you want to recover and click “Recover” to save the restored WhatsApp messages on your computer.
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