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Home >Fix iOS 11 OTA Stuck On Preparing Update

How to Fix iOS 11 OTA Stuck on Preparing Update

“Last night, I tried to upgrade iOS 11 on my iPhone 6s. How bad I am, now my iPhone 6s stuck on Preparing Update issue so that it can not work properly. How to work out the issue?”

Sometimes when iOS users update their iPhone 7/7 Plus/6s/6s Plus or iPad to the latest iOS 11 for there might be some error with your system. Besides iOS downgrade, jailbreak failed, restoring with iTunes, factory reset iPhone or iPad, may cause the problem that iDevice gets bricked with preparing update Issue, Apple logo, Recovery mode, black screen of death, reboot loop stuck on iPhone screen.

Don’t worry, we’ve gathered 3 useful ways to help people fix iOS 11 stuck on preparing update issue effectively.

Way 1: Delete OTA File and Download It Again

Once you get “Preparing Update” message while installing iOS 11 version, the simplest way to fix this problem is deleting the OTA files and download it again.

Step 1. Head to Settings -> General -> Storage & iCloud Usage. Select “Manage Storage” to check if there is enough storage for installing iOS11

check storage for ios 11 update

Step 2. Locate and tap on the OTA file, click “Delete Update” to make sure there is enough free storage space to re-download and install the OTA files.

delete ota update

Step 3. Make sure there is enough storage to re-download and install the OTA files. Go to General -> Software Update. Then click “Download and Install” to update iOS 11 again via Wi-Fi connection.

re-download ota update

Way 2: Update in iTunes

After installing again, you still find the same situation, you may need to update iPhone in iTunes.

Firstly, launch the latest iTunes and connect your stuck iPhone to the computer. You will find a pop-out message saying a new iPhone software version is available. At last you can easily follow the automatic instructions to update iOS 11 version normally by clicking “Download and Update”.

update in itunes to fix ios 11 ota stuck in preparing update

Way 3: One Click Fix iOS 11 OTA Stuck on Preparing Update

Last but not least, on the contrary, this method is the most worthy of recommendation. The iOS System Recovery assistant can fix the iOS system of all generations of iPhone/iPad/iPod without losing data. That is, with the help of it, you are able to easily fix iOS 11 OTA stuck on preparing update issue without data loss. What’s more, this all-in-one iPhone system repair tool is built to fix iPhone system to normal when iPhone 7/7 Plus/6s Plus/6s/6/6 Plus gets stuck in Recovery mode, Apple logo, DFU mode, black/white screen, start loop, etc.

Step 1.Install iOS System Recovery

Download and install iOS System Recovery on your Mac or PC, connect stuck iPhone to computer with a USB cable. Once your iOS device is detected, click “iOS System Recovery” from More Tools of the software.

download the ios system recovery and connect iphone

What you need is to tap on “Start” to go inside the process.

start to fix ios system

Step 2.Confirm Your Stuck iPhone Info

Now you’ll see the iPhone info in the window, such as device type, device model, update to iOS version and so on. check the messages and click “Repair” to get the latest firmware package for your iPhone iPad.

select iPhone model

The firmware package is downloading.

Download a matched iOS Firmware

Step 3.Fix iOS 11 OTA Stuck on Preparing Update

Once the firmware is downloaded successfully, the iOS System Recovery program instantly fix your iOS system, making your Preparing Update stuck iPhone return to normal.

fix ios 11 ota stuck in preparing update