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Home >iTunes Can't Read the Contents of iPhone

How to Fix iTunes Cannot Read the Contents of the iPhone Issue

“Last week, I backed up my iPhone just to have a recent backup in case of any data loss. But yesterday when I tried transferring music on my Mac to iPhone using iTunes, and the iTunes pop up a message like “iTunes cannot read the contents of the iPhone ‘iPhone 6’, Go to the summary tab in iPhone preferences and click Restore this iPhone to factory setting”. How can I fix such an error?”

fix itunes cannot read the contents of iphone issue

Why iTunes Cannot Read the Contents of Your iPhone?

If iTunes warns you this, this may be caused by some software that was written improperly from the third party. In addition, some corrupted iPhone or iTunes files like iTunesDB and iTunesCDB data that were not updated or installed successfully also could cause the problem that would tend to happen on a jailbroken iPhone 6S Plus/6S, iPhone 6/6 Plus.

Generally speaking, those who have clicked “OK” without thoroughly reading the error message would latter find out that they made a wrong choice. Bear in mind that when you click the “OK” button on this error message, your iPhone 7/6s/6s Plus/6/6 Plus/5s/5/c/5 would be wiped clean, which also means to remove all contacts, messages, images, videos, call logs, WhatsApp messages, notes and more files stored on your device completely.

It is really an annoying matter when iTunes can’t read iPhone contents, especially when we want to backup some important data. In this article, we’ll share couple of methods with you, just follow any of them and you’ll surely able to Fix iTunes Cannot Read the Contents of the iPhone. They are applied to any iOS device, including the iPhone 7/7 Plus/SE/6S Plus/6S/6 Plus/6/5S/5C/5, iPad Air 2, iPad Air/4/3/iPad mini/mini 2, iPod touch 5/4, and work for iOS 10/9.3/9.2/9/8/7.

Method 1. Update iTunes to the Latest Version

First of all, make sure that iTunes is installed and updated to the latest version. Open iTunes and Windows users go to Help > Check for Updates; Mac users go to iTunes > Check for Updates.

fix itunes cannot read the contents of iphone issue

Method 2. Remove and Reinstall iTunes

But if you have the latest version of iTunes already installed and it doesn’t work, You can also try completely uninstall the program and re-install a fresh iTunes. Removing and reinstalling iTunes is always helpful to solve the “iTunes cannot read contents of iPhone/iPad/iPod”.

fix itunes cannot read the contents of iphone issue

Method 3. Restore iPhone to Factory Settings

Connect iPhone to computer, select it when it appears in iTunes, choose the Summary tab, click “Restore iPhone”, and click “Restore” button.

Restoring your iPhone to its original factory settings, but it will wipe off all your contents, including photos, contacts, messages, videos, call history, etc. Fortunately,
you can use iOS Data Recovery to recover all lost files from iPhone after factory reset.

fix itunes cannot read the contents of iphone issue

Method 4. 1-Click Fix iPhone cannot be read by iTunes Issus without Data Loss

iOS & Android Manager enables you to fix iPhone cannot be read by iTunes issue in one click and without any data loss.

Step 1.Download, Install and Launch the Program

Launch iOS & Android Manager program and connect your iPhone with your Mac/computer. Then go to Toolbox > FIX IOS/IPOD.

fix itunes cannot read contents of the iphone without restoring

Step 2.Start to Repair Your iPhone Device

Next, a window will pop up, click “Start Repair” to examine your iPhone/iPad/iPad which cannot be read by iTunes. There will be two situations:

Situation 1: The media database on your iDevice is normal.

A pop-up window shows below and click “OK” to complete the process.

fix itunes cannot read contents of the iphone without restoring

Situation 2: The media database on your iDevice is damaged.

A pop-up window shows below and click “Start Repair” to start fixing the database.

fix itunes cannot read contents of the iphone without restoring

Finally, click “OK” to complete the process.

fix itunes cannot read contents of the iphone without restoring

That’s all, the “iTunes Cannot Read the Contents of the iPhone” issue can be fixed by the program in one simple click and no data loss.

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