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Home >Fix iPhone Stuck on Connect to iTunes Screen

How to Fix iPhone/iPad Stuck on Red iTunes Logo Issue

[Summary]: iPhone/iPad stuck on ‘Connect to iTunes’ screen and won’t restore? In this tutorial we will describe reasons behind iPhone/iPad gets stuck on iTunes logo screen and you will learn the tricks to fix the issue without data loss.

iPhone/iPad gets stuck on iTunes logo?
iphone stuck on red iTunes logo issue

Reasons For Getting Stuck On Connect to iTunes Screen:

Red iTunes logo may frequently happen on iPhone, iPad and iPod due to some unknown iOS system errors:

Some problem occurs while iOS software updates which is a common reason
After jailbreak, your iPhone/iPad stuck on ‘Connect to iTunes’ screen
Your iPhone was running on iOS beta version that is not able to function properly
After restoring iPhone/iPad from iTunes or iCloud
You phone have a hardware problem which is a rare case
The USB port on PC can also damage your device and make it stuck on iTunes logo screen when you move your files and data between PC and iDeivce.

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It can be really frustrating since you won’t be able to use your iPhone or iPad like a normal device if it gets stuck on “Connect to iTunes” screen. Here we list several effective methods helping you get rid of iPhone/iPad stuck on red iTunes screen.

Part 1: Force Restart to Fix iPhone Stuck on Connect to iTunes Screen

Restarting the phone is the most basic troubleshooting method. You can fix iPhone/iPad stuck on Connect to iTunes screen issue by yourself and it will not erase iOS contents and settings after restarting.

On an iPhone 8/8 Plus: Press and release the Volume Up button. Press and release the Volume Down button. Then, hold and press the Side button until the Apple logo appears.

On an iPhone 7/7 Plus: Press and hold both the Sleep/Wake and Volume Down buttons for at the same time until the Apple logo appears.

On an iPhone 6s and earlier: Press and hold both the Sleep/Wake and Home buttons for at the same time until the Apple logo appears.

Part 2: Fix iPhone/iPad Stuck on Red iTunes Logo via iTunes

If rebooting cant fix your issue, try iTunes to get rid of the Connect to iTunes stuck issue. You iPhone/iPad was entered into Recovery mode and you need to exit it in order to run the device as normal. Sometimes you can fix the issue via iTunes.

Step 1. Power on a computer that your stuck iPhone/iPad was trusted. Launch iTunes and connect iPhone/iPad to it with a USB cable.

Step 2. You will see a message that says “There’s a problem with the iPhone that requires it to be updated or restored” soon.

Step 3. On the next screen, you will see the iTunes pop-up, which will offer you to Update or Restore your iDevice. Make sure that you click Update and not Restore, this will try to resolve the Connect to iTunes screen issue and you will not lose any data or settings.

Now, turn on your iPhone or iPad device and it should work normally.

fix stuck itunes logo with itunes

Part 3: Fix iPhone/iPad Stuck on Connect to iTunes Screen without Restoring

Most of iOS users prefer not to restore iPhone, because it would lose important photos, contacts, messages, etc. or there are no backup files for the device(Read more on: How to Restore Lost iPhone Data without Backup). To get out of this issue, you can try this iOS System Recovery software.

iOS System Recovery can easily help you fix iPhone 4/5/5s/6/6s/7/7 Plus/8/8 Plus/X, iPad mini2, iPad Pro frozen on Connect to iTunes screen without losing your data. The software not only can repair iOS system issues to normal, for example, iPhone stuck at Apple log, recovery mode/DFU mode, restarting loop, black screen and white screen of death, frozen screen, but also can recover deleted/lost files from iPhone and iPad.

Click on the Download icon to get iOS System Recovery on your PC

Step 1.Run the Program and Connect iDevice to PC

Run the program on your Windows PC or Mac PC then locate at “iOS System Recovery”. Connect your stuck iPhone/iPad to PC using lightning cable. The program will quickly detect that your iPhone is stuck on Connect to iTunes screen. Tap on “Confirm” to start repairing the iPhone.

launch ios system recovery

Step 2.Confirm Your Device Info

This program will automatically download the appropriate firmware package for your iDevice. In order to confirm that no accidents have occurred, it is necessary to check if the information on the screen matches your iPhone.

confirm iphone info

Step 3.Fix iPhone Stuck on Red iTunes Logo without Losing Data

Simply click “Repair” to begin to go past the Connect to iTunes screen. This process takes some time, please keep the device connected to the computer during the repair.

fix iphone ipad stuck on connect to itunes screen

Can I Recover iPhone/iPad Data When Stuck on Red iTunes Logo?

Actually, iOS System Recovery also has the ability to retrieve lost data from iPhone/iPad/iPod Touch devices. Even your iOS device is stuck on Red iTunes logo/Recovery mode, you can get back all your lost files from iPhone directly or extract data from your unreadable and inaccessible iTunes and iCloud backup, such as Contacts, MMS/iMessages, Images, Videos, Call History, Notes, WhatsApp messages, photos, videos and attachment, Documents.

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Fix iPhone/iPad Stuck at Apple Logo Screen Issue

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